Checklist

Tenant launch checklist

A practical sequence for preparing, reviewing, and launching a new staff intranet.

Tenant administrators8 min readUpdated July 17, 2026

1. Establish the basics

Begin with the settings staff will notice first. You can preview changes while the portal remains in setup mode.

  1. Open Appearance and confirm the portal name, welcome message, contact address, time zone, and accent color.
  2. Choose a header layout. Upload an optional image, then position and zoom it in the live preview.
  3. Open the portal homepage and verify that the header remains readable on desktop and mobile widths.

2. Decide how staff get access

For most organizations, SSO-only access is the safest default. Approved network access can expose general portal content without exposing personal account features.

  1. Open People and roles and select Signed-in staff only or Approved networks or signed-in staff.
  2. If approved networks are used, enter only public IP addresses or CIDR ranges controlled by the organization.
  3. Create plain-language roles and grant only the modules each role needs.
  4. Configure and test an SSO connection before requiring it for staff.

3. Connect communication and people systems

  1. Choose shared email delivery or save and test the organization’s SMTP connection.
  2. Add a directory source and narrow its scope to staff groups, organizational units, or approved domains.
  3. Review exclusions for students, contractors, service accounts, shared mailboxes, and disabled accounts.
  4. Keep directory-managed fields locked if those values should remain authoritative.

4. Prepare content and launch

  1. Publish a short welcome announcement and at least one useful staff resource.
  2. Review the staff directory for unexpected accounts or missing contact information.
  3. Test sign-in with a non-administrator staff account and verify its school and role assignments.
  4. Confirm email delivery, portal access, and the managed HTTPS address before leaving setup mode.